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  • The “Screech Method” for Resolving Partner Conflicts The “Screech Method” for Resolving Partner Conflicts

    The “Screech Method” for Resolving Partner Conflicts

The “Screech Method” for Resolving Partner Conflicts

Childhood friends Adam Lowry and Eric Ryan co-founded and built Method natural cleaning supplies into a $100 million brand.  And, like many family and other partnerships, the path toward success was not always smooth. How the two navigated past conflict is a Lesson Found.

Featured on How I Built This with Guy Raz, the friends/partners discussed their path to success and described, as I refer to it, the “Screech Method” of conflict avoidance. (more…)

  • What lessons does Brexit offer companies on contingency planning? What lessons does Brexit offer companies on contingency planning?

    What lessons does Brexit offer companies on contingency planning?

What lessons does Brexit offer companies on contingency planning?

By now, we’re all tired of hearing about Brexit.  But if you look beyond the political antics, Brexit offers valuable Lessons Found on contingency planning for businesses.  Here are a few examples. (more…)

Management Lessons from Coach Steve Kerr

For the fourth year in row, the NBA finals is a match-up between the Golden State Warriors and the Cleveland Cavaliers.  If the Cavs win, it will primarily be due to the super-human strength and talent of LeBron James.  However, a Warriors win would further validate the management talents of Coach Steve Kerr.

A recent article in the New York Times focused on how Coach Kerr and the Warriors spend halftime. Looking at these 15 minute routines you begin to see how Kerr’s management style leads to success. (more…)

Checklists = Increased Efficiency

Wouldn’t it be nice if your staff worked with the precision of a fighter pilot and the efficiency of an operating room?  If there was a method for reducing errors while increasing profitability? There is and that method is called “checklists”. (more…)

Going Off-Mission to Stay On Mission

The president of a local company (and now a client) initially said to me: “I’d like to work with you but taking that time would be taking me off-mission.”  That is not the first owner who expressed concern about going “off-mission” and letting things lapse back at the office.  This always leads into a discussion on the different meanings or uses of “mission”: the standard or military definition versus when paired with the word “statement”. (more…)

Family Business: Preparing for the 21st Century

“Family businesses that manage these five innate advantages are well placed to make the 21st century a family business century.”  This assertion is the conclusion of a Harvard Business Review* article I recently discovered.  So, what are these advantages and is your business prepared to fully benefit from them?  Here’s a brief summary of each along with the questions businesses and families need to ask themselves. (more…)

Think out loud – Carefully

You will find that anything you say has enormous impact on the people around you.  You may make an offhand comment and find that people have scurried around to do what they thought you sent them a signal to do, even though you were merely thinking out loud.  If you do think out loud, you may be viewed as indecisive because people feel that you change your mind too often.  Similarly, a hint of a negative comment about one of your employees is likely to echo through the grapevine and reverberate to a much greater extent than you ever intended or believed possible.  Consequently, you may not have anyone to talk about your own problems in the organization.  You may not be able to think out loud.  Many CEOs take on confidential advisers for this reason.  Doing so is not a sign of weakness or an indication that you can’t perform your job; it is simply a functional necessity.  You will probably find that you do need to talk things out, and it helps to have someone you trust serving as a sounding board.


Recognizing & Regaining Perspective

Is the glass half full or half empty?  How you answer depends on your perspective.  For someone who has always received a full glass and now is being told this is all the water available, this picture can be a perilous omen.  On the other hand, someone lost in the desert might describe it as salvation.

Perspective is critical when making decisions within your company.  A distorted perspective can lead to the wrong decision, sometimes with disastrous consequences.  (more…)

Overcoming Decision Fatigue

I was perplexed at the outcome of a recent meeting with a prospective client.  It was with a business owner referred to me from a current client.  This owner clearly was motivated to grow his business but was “stuck in a rut”.  In discussing the terms of engagement, he recognized the value and cost-benefit of my services.  It was a positive meeting resulting in scheduling our first regular client meeting.

Two days later the owner emailed to cancel this next meeting stating he was “just too busy to take the time.”  Needless to say, I was surprised.  Could he have found and hired another consultant?  Or was my fee to steep? My current client who referred this person assured me the owner could afford the fee and had not hired someone else.  My client said this had become a pattern for this owner; identifying potential solutions but never carrying through on them.

This got me thinking (more…)