Frustration is a common sentiment I hear from owners first seeking my advice. Their frustration stems from not having been able to achieve goals despite their unwavering efforts. Sometimes the owner had a plan but was not able to deploy it effectively. Or, the owner was always finding “great ideas” but ended up barraging his staff with a never ending list of “great ideas” not understanding why nothing got done. The other end of the extreme is the replication trap of being stuck in an endless do-loop, too busy to even consider alternative plans. These owners come to me for a fresh perspective; a different way of looking at their operations.

I was reminded of the benefits offered by a fresh perspective from an unexpected source: A public school district. (more…)