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  • Time: Your Most Precious Asset Time: Your Most Precious Asset

    Time: Your Most Precious Asset

Time: Your Most Precious Asset

Last week’s ritual of turning our clocks back is a business owner’s dream:  We gained an extra hour to accomplish our goals!  This bonus hour suggests a Lesson Found.

This annual 25-hour day is not so much of a Lesson Found as a reminder.  Time is our most precious asset.  There are only 24-hours in the day and 7-days in a week.  But how are we using our time and how much of it do we control? (more…)

  • Is your business’s customer service consistently excellent? Is your business’s customer service consistently excellent?

    Is your business’s customer service consistently excellent?

Is your business’s customer service consistently excellent?

Remember 25-years ago when hotel reservations were made by calling an 800-number? I recently reverted back, making a phone call to book my hotel reservation and, in the process, gained a Lesson Found. (more…)