I was perplexed at the outcome of a recent meeting with a prospective client.  It was with a business owner referred to me from a current client.  This owner clearly was motivated to grow his business but was “stuck in a rut”.  In discussing the terms of engagement, he recognized the value and cost-benefit of my services.  It was a positive meeting resulting in scheduling our first regular client meeting.

Two days later the owner emailed to cancel this next meeting stating he was “just too busy to take the time.”  Needless to say, I was surprised.  Could he have found and hired another consultant?  Or was my fee to steep? My current client who referred this person assured me the owner could afford the fee and had not hired someone else.  My client said this had become a pattern for this owner; identifying potential solutions but never carrying through on them.

This got me thinking (more…)